There is no contact form on this page and no support queue behind it. Write to the address below and a person from Longbook reads it.
What to write about
Tell us about your business. Describe your business and how you keep track of it today. We will reach out to you very soon!
Getting set up. Access is by invite while we onboard businesses personally, so this starts with a conversation.
A figure that looks wrong. Send us the record and we will look at it with you and correct it.
Getting back in. If you have lost your access token we can issue a new one. We cannot look up the old one; it is not stored in a form anyone can read, including us.
Paying, or stopping. Both are arranged by email. There is nothing to pay for inside the app and we never ask for card details.
Deleting your data. Ask and it is gone within seven days, all of it. See the privacy page.